Who published it?
Look for a clear author or organization, an “About” page, and contact information. Anonymous claims deserve extra caution.
Informed communities
Public Awareness and Informed Communities
Practical habits for reading, checking, protecting, and sharing information — explained with everyday examples.
Information literacy
Recognizing reliable sources
Information literacy is the ability to find, evaluate, and use information effectively. A few questions go a long way.
When was it updated?
Deadlines, prices, and rules change. A well-written page from several years ago may no longer be accurate.
How is it supported?
Reliable content cites evidence or links to primary sources — official documents, data, or direct statements.
Why was it written?
Is the purpose to inform, to sell, or to persuade? Purpose shapes what is included and what is left out.
Online misinformation awareness
Misinformation is false or misleading information shared without intent to deceive; disinformation is false information spread deliberately. Both travel quickly because they often trigger strong emotions.
A practical example
Imagine a screenshot circulating on social media claiming that a local office “will close permanently next week.” Before reacting, a careful reader would: check the office’s official website or social account; search for the claim on established local news outlets; and note that a screenshot can be edited easily. If the claim cannot be confirmed by an official source, it should not be shared as fact.
Common warning signs
- Headlines designed to provoke anger or fear.
- No date, no author, or no source.
- Images or quotes without context.
- Pressure to “share before it’s deleted.”
The pause-and-check routine
- Pause — notice your emotional reaction.
- Source — find where the claim originated.
- Search — look for confirmation from independent, credible outlets.
- Context — check dates, locations, and full quotes.
- Decide — share only what you can stand behind.
Digital safety fundamentals
Protecting accounts and personal information
Strong, unique passwords
Use a different password for each important account. A reputable password manager can help you keep track of them.
Multi-factor authentication
Turn on a second verification step for email, banking, and social accounts wherever it is offered.
Software updates
Install updates for your device, browser, and apps promptly; many updates fix security problems.
Suspicious messages
Be wary of unexpected messages asking you to click a link, pay a fee, or confirm personal details — even if they look official.
Check website addresses
Impostor sites often copy logos. Read the full web address carefully before signing in or paying.
Talk with family
Share safety habits with relatives and friends who may be targeted by scams.
CISA — cybersecurity tips for individuals and families (opens in a new tab)ReportFraud.ftc.gov — official place to report fraud and scams (opens in a new tab)
Everyday awareness
Sharing, consuming, and listening responsibly
Responsible information sharing
Before forwarding, ask whether the information is accurate, current, and helpful to the recipient. Add context when you share, and correct yourself publicly if you later learn something was wrong.
Consumer education basics
Read terms before signing, keep receipts and confirmations, compare offers, and be skeptical of “guaranteed” results. The Consumer Financial Protection Bureau publishes educational tools on money topics: consumerfinance.gov (opens in a new tab)
Understanding public announcements
Official announcements usually come from identifiable sources — agency websites, verified accounts, or emergency alert systems. For weather and emergency preparedness, official sources include Weather.gov (opens in a new tab) and Ready.gov (opens in a new tab).
Community awareness starts with each reader
Informed communities are built one conversation at a time. When people check facts before sharing, protect their information, and help others do the same, everyone benefits from a healthier information environment. FairPoint USA does not issue warnings or official announcements; this page offers general educational guidance only.